Do you offer PCB assembly or SMT?
No. RDP is a box-build and FATP partner — system-level final assembly, testing and
packing. We integrate your boards, or boards from your nominated vendor, into the finished system. If a
programme needs PCBA we will scope it with a partner rather than claim a capability we do not operate.
What is the minimum order quantity?
There is no fixed minimum. RDP runs both low-volume, high-complexity builds and
multi-thousand-unit programmes. Minimums are agreed per programme based on line changeover, tooling and
material commitments, and are confirmed at the costing stage.
Can RDP source the BOM, or must we supply components?
Both models are available. Under contract manufacturing you supply components and
RDP assembles to print. Under turnkey, RDP sources the full BOM, qualifies suppliers, runs incoming quality
checks and carries the material. Many partners start with turnkey and move to consigned material as volume
stabilises.
How quickly can a new programme reach production?
Because the facility, lines, ERP and trained manpower already exist, onboarding is
measured in weeks rather than the 18 to 30 months a greenfield plant requires. The actual timeline depends on
product complexity, component lead times and pilot build results, and is committed in the programme
agreement.
How do you protect our intellectual property?
An NDA is signed before any drawing, BOM or specification is exchanged.
Partner-owned material, jigs and tooling are stored and tracked separately, and programme documentation is
restricted to the named team working on it.
Who owns the tooling and test jigs?
Tooling and test jigs funded by the partner remain partner property, are recorded
against the programme, and are returned or transferred at the end of the engagement. Tooling funded by RDP
remains RDP property. Ownership is set out explicitly in the programme agreement.
What certifications does the facility hold?
RDP operates ISO 9001 quality systems with three-stage quality control and ERP
serial-level traceability across every production stage. Products are built to Indian regulatory requirements
including BIS. Certificates are shared with qualified partners on request and can be verified during a
facility audit.
Can we place our own quality engineer on site?
Yes. Partners running a dedicated line or a sustained programme routinely place
their own quality or process engineer in the facility. Meeting rooms, conference space and a demo area are
available for resident partner teams.
Can you ship directly to our customers, including exports?
Yes. RDP handles packing, labelling, warehousing with FIFO control, dispatch and
freight coordination, including export documentation where applicable. Shipments can go to your warehouse,
your channel partners or your end customers.
What after-sales support comes with an EMS programme?
RDP operates a centralised Mother RMA Centre handling returns, technical diagnosis,
repair or replacement decisions and root cause analysis. Findings feed back into engineering change control so
defects are corrected in the design, not just the unit.